Multifamily Director of Operations

Company: Building and Land Technology
Location: Stamford
Posted on: February 18, 2025

Job Description:

Position:-- ------------ Director of Operations - MultifamilyLocation:-------------- Stamford, CT---------------------------------------------- Ability to travel to Connecticut and New Jersey locations as neededDescription:--Building and Land Technology (BLT) is seeking a--Director of Operations--to oversee our residential portfolio of approximately 4,000 rental apartments located in Stamford and Norwalk CT, and Jersey City, NJ.-- This position is based out of our corporate office in Stamford, CT.-- The primary function of this role is to provide operational management and oversight of our residential teams.Duties and Responsibilities for the Director of Operations:Operational Management:Develop and enforce policies to ensure consistent achievement of quality standards and operating objectivesEnsure residential management team is on track and implementing business plans effectivelyConduct market surveys and stay informed on relevant market trendsServe as interface between the asset management and property management teamsPerform property site walks, file audits, and stale unit inspections to ensure company standards are being consistently achievedOversee asset management processes and ensure timely completion of all deadlinesGenerate reporting on asset and portfolio performance to develop insights into opportunities for improvementSupervise leasing efforts, including setting protocols for lead follow-ups and ensuring compliance.Lead renewal efforts by monitoring timely offers, managing resident outreach, and reviewing renewal negotiations.Oversee collections processes, including coordinating with legal teams and monitoring eviction hearings.Create training modules to support continuous improvement across the team. Financial Management:Develop, implement, and manage annual operating budgets, including capital expenditures.Monitor financial performance and identify actions to increase NOI.Regularly review revenue streams to maximize value and eliminate waste.Hold routine meetings with the corporate management team to discuss performance metrics.Team Leadership:Establish an environment that promotes teamwork and cohesion across the portfolio.Provide clear feedback and hold team members accountable for results.Foster innovation by creatively executing strategies to drive value and efficiency.Qualifications for the Director of Operations:Bachelor's degree in business or related work experience10+ years of previous property management experience in--multifamily rental industry7+ years of supervisory experience leading teamsProven expertise in property lease-ups and managing newly constructed or renovated buildingsStrong track record of meeting budgeted P&L objectivesExcellent organizational skills and attention to detailProven ability to establish and nurture strong, collaborative relationships with internal teams and external partnersAbility to thrive in a dynamic, fast-paced environmentComputer literacy, ability to comfortably navigate new technology and competency in MS Office Suite and AppFolio preferredBenefits offered to the position of Director of Operations:Competitive Salary with Potential for BonusMedical InsuranceDental InsuranceVision Plan401k PlanLife InsurancePaid VacationPaid Sick LeavePaid HolidaysTuition ReimbursementHousing Discount at BLT PropertiesBLT is an equal opportunity employerThis job description is intended to provide an overview of the position and is not an exhaustive list of responsibilities, duties, or qualifications. The role may evolve, and additional tasks may be assigned as necessary to meet business needs.PM21Powered by JazzHRPI3efe185fad80-25660-36541566

Keywords: Building and Land Technology, Stamford , Multifamily Director of Operations, Executive , Stamford, Connecticut